Welcome to KRAFTMEN! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before making any purchases or using any services provided by KRAFTMEN. If you do not agree with these Terms, please do not use our website or services.

These Terms apply to all users of the site, including but not limited to browsers, customers, and merchants.

1. About Us

KRAFTMEN is an eco-friendly business based in Malaysia, specializing in sustainable products such as jute, palm leaves, and leather-made goods. We offer high-quality, eco-conscious products to customers both within Malaysia and internationally.

2. Acceptance of Terms

By visiting and using our website, www.kraftmen.net, or any other website operated by KRAFTMEN, you accept and agree to be bound by these Terms and Conditions, which include our Privacy Policy and Cookies Policy. If you disagree with any part of these Terms, you must not access or use our website.

3. Products and Services

KRAFTMEN offers eco-friendly products, including but not limited to jute, palm leaves, and leather goods, which are available for purchase through our online store. We strive to ensure that all descriptions, images, and pricing of products on our website are accurate, but we do not guarantee that they are error-free. If a product is incorrectly described or priced, we reserve the right to cancel the order and provide a full refund.

4. Account Registration and Security

To place an order with KRAFTMEN, you may be required to create an account. By registering, you agree to:

• Provide accurate, current, and complete information about yourself.
• Keep your account information secure and confidential.
• Notify us immediately of any unauthorized use of your account or any other security breaches.

KRAFTMEN reserves the right to suspend or terminate your account if any information provided is found to be inaccurate or if there is any breach of security.

5. Order Process

When you place an order through our website, you agree to pay for the items, shipping fees, and any applicable taxes. After you place an order, you will receive an order confirmation email. Your order will be processed once payment is successfully received, and you will be notified of any updates regarding your order status.

• Order Cancellation: You may cancel your order before it has been processed and shipped. If the order has already been shipped, you must follow the return procedure outlined in our Return Policy.

6. Pricing and Payment

All prices on the KRAFTMEN website are listed in the applicable currency (MYR for Malaysia or other currencies for international customers). We reserve the right to change product prices at any time without prior notice. The total price of your order will be confirmed during checkout.

We accept payments through various secure methods, including credit/debit cards and third-party payment gateways. You agree to provide valid payment information and authorize us to process the transaction.

7. Shipping and Delivery

KRAFTMEN offers shipping to both domestic and international customers. Shipping costs are calculated at checkout based on your location and the size of the order. You are responsible for providing accurate shipping information.

• Delivery Times: Delivery times may vary depending on your location. We strive to fulfill orders promptly, but KRAFTMEN is not responsible for delays caused by third-party carriers or customs processing (for international orders).

• Customs Duties and Taxes: For international orders, you may be subject to additional duties, taxes, or fees imposed by customs authorities in your country. These charges are the responsibility of the customer.

8. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your products, please refer to our Return Policy for information on how to request a return, exchange, or refund.

Please note that certain items are non-returnable, including customized products or products that have been used or damaged by the customer.

9. Use of Website and Content

The content on the KRAFTMEN website, including text, images, graphics, logos, and product descriptions, is the property of KRAFTMEN or its licensors and is protected by copyright and intellectual property laws. You may not use, copy, or reproduce any of this content without prior written consent from KRAFTMEN.

By using our website, you agree to not:

• Engage in any unlawful activity or violate any local or international laws.
• Impersonate another person or entity.
• Upload, post, or distribute any harmful or disruptive content, including viruses or malware.

10. Limitation of Liability

KRAFTMEN is not liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use our website, products, or services. We do not guarantee that our website will be free from errors, interruptions, or viruses.

Our liability to you is limited to the total purchase price of the product(s) you have ordered through our website.

11. Indemnification

You agree to indemnify, defend, and hold harmless KRAFTMEN, its officers, directors, employees, agents, and affiliates from any claim, demand, loss, or damage, including reasonable legal fees, arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

12. Changes to These Terms

KRAFTMEN reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be revised accordingly. Your continued use of our website after such changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any disputes arising out of or in connection with these Terms shall be resolved in the courts of Malaysia.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

KRAFTMEN
Email: kraftmentreasures@gmail.com
Phone: +60 14-383 8700
Address: No.2, jalan kerenchi kiri, bangsar south, Kuala Lumpur, Malaysia

By using our website and making purchases from KRAFTMEN, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.